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If you should face a loss or theft of your jewellery valued over $1,000, call us immediately. Emotional stress at these times often clouds your memory and you may regret what you said to your insurance adjuster at this time of duress. Usually on the phone, Jeff will be able to assess your situation and provide an easy and calm step by step procedure you should follow. Remember, your loss is our concern. As experts, we have your best interest at heart.